We attach great importance to privacy and data protection. The collection and processing of your personal data always takes place in compliance with applicable data protection regulations, and in particular the European General Data Protection Regulation ("GDPR").
This privacy policy describes and governs in detail the data collection, use, and sharing practices of AudioRanger e.U. ("we", "us", and "our") with respect to using our website and to downloading, installing or using the AudioRanger software application ("app"). Before you submit any personal data to us, please carefully review this privacy policy. You understand that your personal data will be processed as outlined in this privacy policy. If you do not agree to this privacy policy, then please do not submit any personal data to us.
None at all.
We do not use any cookies on our website. For this simple reason, you don't see any cookie banner on our website. Our website is completely functional even if cookies are completely disabled in your browser.
None at all.
Visiting our website is completely anonymous. This includes anonymizing all visiting IP addresses, as described below.
We collect the following anonymized statistical information when you visit our website. This data can not be associated with or traced back to an individual person. We use this anonymized data to conduct statistical analysis of the usage of our website.
This anonymized data is solely collected, analyzed and stored on our own servers and is not disclosed to, collected by, or processed by any other third-party provider (like e.g. Google Analytics). This data is retained for 6 months and then deleted.
None at all.
We do not use any social media trackers (or any other trackers) on our website. We do not use Google Analytics (or any other analytics tool hosted by a third party) on our website. We do not use Google Ads (or any other advertisement method) on our website. We do not use Google fonts (or any other remotely loaded fonts or data) on our website.
Our website contains links to third-party websites. If you choose to visit any third-party websites, you may disclose personal data to these third-party websites. We are not responsible for the content or privacy practices of such third-party websites. The collection, use and disclosure of your data will be subject to the privacy policies of the third-party websites, and not to this privacy policy. We encourage you to read the privacy statements of any third-party websites you visit.
None at all.
Downloading, installing and using the free version of the AudioRanger app is completely anonymous. This includes anonymizing all client IP addresses, as described below.
If you purchase and use the AudioRanger Pro version, we collect the following personal data from you, and for the following reasons:
We will never sell, lend or otherwise profit from your personal data in any way.
Except where stated otherwise, this data is retained for as long as your AudioRanger Pro version license is valid (that is, for as long as you are our customer). If you want to invalidate your license, then please contact us at the email address listed on the "Contact" page on our website.
We anonymize all client IP addresses, as described below.
Some features of the AudioRanger app require internet access ("online features"). When such online features are used within either the free or the Pro version of the app, we collect the following anonymized statistical information. This data can not be associated with or traced back to an individual person. We use this anonymized data to conduct statistical analysis of the usage of our app.
This anonymized data is solely collected, analyzed and stored on our own servers and not disclosed to, collected by, or processed by any other third-party provider. This data is retained for 6 months and then deleted. If you should prefer to use the app offline, then you can completely disable internet access within the app settings. In this case, you can not use any of the online features.
We do not collect any of the following data (not even anonymized):
If you send us an email, we will collect the data contained within that email (including subject line, text content and sender email address). This is required so that we can respond to your email, refer to previous emails which you may have sent us, and to look up your order based on your email address (if applicable). All incoming emails which you send to us are retained for 1 year and then deleted, unless there is a specific reason why an email needs to be retained longer.
The app enables access to third-party websites. Such access is completely optional and can be disabled within the app settings. If you choose to use third-party websites within the app, you may disclose your data to those third parties. We are not responsible for the content or privacy practices of such third-party websites. The collection, use and disclosure of your data will be subject to the privacy policies of the third-party websites, and not to this privacy policy. We encourage you to read the privacy statements of any third-party websites you use.
We currently enable access to the following third-party websites within our app:
We do not track which or how many data is downloaded from third-party websites. However, you may disclose your data directly to those third-party websites, as stated above.
Our legal grounds we rely on to collect and process your personal data are as follows:
We use your personal data for the following purposes:
We use anonymized data for the following purposes:
We disclose your data only for the following reasons:
Except in the situations listed above, we do not disclose your personal data in any way. We will never sell, lend or otherwise profit from your personal data in any way.
Individuals in the European Union and possibly other jurisdictions have various legal rights with respect to the collection and use of their data. Within the European Union, these rights are mandated by the European General Data Protection Regulation ("GDPR"). Extending beyond these legal obligations, we grant the following rights to all individuals regardless of their jurisdiction. Your rights are as follows:
To exercise these rights, please contact us at the email address listed on the "Contact" page on our website. Please note that some of your data is required to provide our services to you. Hence, it may be necessary to invalidate your AudioRanger license key and to terminate your end user license agreement ("EULA") in order to fulfill your request (e.g. when you demand that we delete all the data we hold about you).
Individuals in the European Union and possibly other jurisdictions have the legal right to go directly to the relevant supervisory or legal authority, but we encourage you to contact us so that we may resolve your concerns directly and promptly.
All of our computer systems and contractors are based in the European Union, and we do not share your data with any service providers or business partners outside of the European Union. This means that all of your data is protected by the very strict rules of the European General Data Protection Regulation ("GDPR").
We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and alteration of your data. However, we can not and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your data since despite our efforts, no computer system can ever be completely secure. If your personal data is (or is likely to be) divulged, damaged or lost, we will immediately take remedial measures, inform the users in a timely manner and report to the competent government agencies as required by applicable laws.
Our website and app are not directed at children under the age of 16. If we become aware that we have collected personal data from children under the age of 16, then we will delete this data and invalidate all legal agreements which may have been agreed upon in that context.
We will continue to evaluate this privacy policy as we update and expand our website and app, and we may make changes to the privacy policy accordingly. We encourage you to check the privacy policy on our website periodically for updates to stay informed on how we collect, use and share your data. If we make material changes to the privacy policy, we will provide you with notice as required by law.
If you have any questions about this privacy policy or our privacy practices, please contact us at the email address listed on the "Contact" page on our website.