We will collect information which you provide directly to us. We may collect information from you in different ways, such as when you visit the website, purchase the App, send us an email, or subscribe to our newsletter. This information may include but is not limited to your name, email address, phone number, mailing address, payment information and geographic location.
We will automatically collect certain information about the devices (e.g. computers, laptops, tablets or phones) you use to access our Services. We may collect and analyze device information such as IP addresses, location information (by country and city), unique device identifiers, browser type, browser language, operating system, referring and exit web pages, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of our Services, the amount of time spent on particular pages, the date and time you used our Services, the frequency of your use of our Services, error logs, and other similar information.
We may also collect data about your use of our Services through the use of web server logs and online tracking technologies like cookies. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to recognize your computer, store your preferences and settings, and understand the web pages of our Services you have visited and the referral sites that have led you to our Services.
Please note that you can change your browser settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the documentation of your browser (e.g. Google Chrome, Mozilla Firefox, Apple Safari or Internet Explorer) for more information. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of our Services.
Our legal grounds we rely on to collect, process and share your personal data are as follows:
We may use the information we collect from and about you to fulfill the purposes for which you provided it, provide and improve our Services (including to develop new features or services or take steps to secure existing services), provide technical and customer support, send you information about your relationship or transactions with us, send you other communications (such as newsletters to which you have subscribed), and conduct analytics, research, and reporting from your use of our Services.
We may disclose and/or share your information under the following circumstances:
We use web analytics to collect and analyze the information described in the "Information We Collect" section above, and to engage in auditing, research, or reporting. The web analytics information (including your IP address) collected by various analytics technologies will however not be disclosed to or collected by any third-party service providers (such as Google Analytics), but is solely collected, analyzed and stored on our own computer servers. We use web analytics information to evaluate your use of our Services, including by noting the third-party website from which you arrive at our website, analyzing usage trends, and protecting against misuse and fraud.
You have various rights with respect to the collection and use of your information through our Services. Those choices are as follows:
All of our computer systems and contractors are currently based in the European Union, and we do not share your information with any service providers or business partners outside of the European Union. This means that all of your information is protected by the very strict rules of the European GDPR.
We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and alteration of your information. However, we can not and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no internet or other electronic transmissions can be completely secure. If your personal data is (or is likely to be) divulged, damaged or lost, we will immediately take remedial measures, inform the users in a timely manner and report to the competent government agencies as required by applicable laws.
Our Services are not directed at children under the age of 16. If we become aware that we have collected personal information from children under the age of 16 (as defined by the European GDPR), we will delete it.
We retain the information we collect for as long as it is necessary for fulfilling our contractual obligations (i.e. until the contract is terminated), serving our legitimate interests (but at most 5 years), or complying with legal requirements to preserve records (e.g. 7 years for financial records).