We may collect information in different ways, such as when you visit the website, send us an email, use or purchase our Services, or provide information directly to us.
We do not collect any personal data on our website and also do not use any browser-based tracking technologies like cookies. You have full access to all features and offerings of our website even if you have cookies disabled in your browser.
We will, however, automatically collect certain anonymized statistical usage information of our Services within our server log files. We collect anonymized IP addresses, geographic location (by country and city), browser type, browser language, operating system, referring web pages, pages and content viewed on our website, the date and time of the visit, the amount of time spent on particular pages, and other similar anonymized usage information.
If you place an order with us or send us an email, we will collect personal information from you. This may include but is not limited to your name, email address, mailing address, geographic location and payment information.
Our legal grounds we rely on to collect, process and share your personal data are as follows:
We may use the information we collect from and about you to fulfill the purposes for which you provided it, provide and improve our Services (including to develop new features or services or take steps to secure existing services), provide technical and customer support, send you information about your relationship or transactions with us, send you other communications (such as newsletters to which you have subscribed), and conduct analytics, research, and reporting from your use of our Services.
We may disclose and/or share your information under the following circumstances:
We use web analytics to collect and analyze the information described in the "Information We Collect" section above, and to engage in auditing, research, or reporting. The web analytics information (including your anonymized IP address) will however not be disclosed to or collected by any third-party service providers (such as Google Analytics), but is solely collected, analyzed and stored on our own computer servers. We use web analytics information to evaluate your use of our Services, analyzing usage trends, and protecting against misuse and fraud.
You have various rights with respect to the collection and use of your information through our Services. Those choices are as follows:
All of our computer systems and contractors are currently based in the European Union, and we do not share your information with any service providers or business partners outside of the European Union. This means that all of your information is protected by the very strict rules of the European GDPR.
We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and alteration of your information. However, we can not and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no internet or other electronic transmissions can be completely secure. If your personal data is (or is likely to be) divulged, damaged or lost, we will immediately take remedial measures, inform the users in a timely manner and report to the competent government agencies as required by applicable laws.
Our Services are not directed at children under the age of 16. If we become aware that we have collected personal information from children under the age of 16 (as defined by the European GDPR), we will delete it.
We retain the information we collect for as long as it is necessary for fulfilling our contractual obligations (i.e. until the contract is terminated), serving our legitimate interests (but at most 5 years), or complying with legal requirements to preserve records (e.g. 7 years for financial records).
We do not use any third-party social media buttons on our website (which would transfer your personal information to third-party websites like e.g. Facebook or Twitter).