Frequently Asked Questions

Please just simply download the App and then start the setup wizard on your computer.

AudioRanger runs on Windows 7, 8 and 10. A macOS version is planned, but unfortunately not released yet.

1. Open the system settings and go to the list of installed apps there.
2. Select the AudioRanger app.
3. Click the "Uninstall" button.

Just simply Drag and Drop audio files or entire folders into the program. You can also use the "Add files", "Add folder" and "Add subfolder" toolbar buttons.

Just simply select the audio files you want to fix within AudioRanger, and then click the "Automatic tagger" toolbar button. This may take from just a second to several minutes, depending on how many files you've selected and how fast your internet connection is.

You have multiple different options here:

• Fix your songs by manually searching for the correct album within the online music database.
• Extract tags from file and folder names by using highly configurable name patterns.
• Enter the correct information manually. You can batch-edit the tags of thousands of audio files at once.

AudioRanger allows you to configure music libraries with predefined settings (e.g. file and folder name patterns). This allows you to organize your audio files very efficiently. Just simply select the concerned audio files within AudioRanger and then click either the "Move to music library" or the "Copy to music library" toolbar button. We recommend using the automatic tagger to fix your songs before adding them to the music library.

Please see the list of supported audio formats, tags and fields.

Please see the version comparison table.

You can purchase the license in the online shop of our authorized reseller MyCommerce.

Alternatively, you can also start the AudioRanger app, open the main application menu, and click on "Upgrade to the Pro version".

You'll usually receive your license key per email within just a few minutes after completing the purchase.

Note that in very rare situations, such as when planned server maintenance work is currently being done, it can take up to a few hours.

Please follow these steps:

1. Start the AudioRanger app.
2. Within the main application menu, click on "Upgrade to the Pro version".
3. Skip the first page of the license wizard by clicking "Next".
4. Click on the "You can't find your license key" link.
5. Follow the displayed instructions.
6. You'll receive your license key per email.

There are multiple payment options available:

• Credit Card (Visa, MasterCard, American Express, Discover, JCB)
• PayPal
• Wire Transfer (no immediate order processing possible)
• Check (no immediate order processing possible)

Yes. According to the license agreement, you can use the App on up to five (5) devices that you own or control, for both personal and commercial purposes. Note, however, that you must not share your license key with other people. We're using an automated monitoring system on our server that will detect and ban shared license keys.

The orders are processed and fulfilled by our authorized reseller MyCommerce, which is handling the payments on our behalf. Please see the MyCommerce FAQ for further details about the order process.

Please see the contact page.

Magic Tagger was the predecessor software of AudioRanger. Magic Tagger has been discontinued and will be out of support soon. You can still download it here if you really want to (Windows version only).

If you already own a Magic Tagger license, you can get new license keys here for free.