Frequently Asked Questions

AudioRanger runs on the following operating systems:

• Windows 7, 8 and 10
• macOS 10.15 "Catalina" or later

Just simply download the App and then start the setup wizard.

On Windows:

1. Open the Windows settings and click "Apps & features".
2. Select the AudioRanger app from the list and click the "Uninstall" button.
3. Confirm that you want to remove the app.

On macOS:

1. Open a Finder window and click "Applications" in the sidebar.
2. Control-click or right-click on the AudioRanger app and select "Move to Trash".
3. Confirm that you want to remove the app.

1. Select the audio files you want to fix in AudioRanger. If possible, make sure to select complete albums.
2. Click the "Automatic tagger" toolbar button.

Method 1: Using a destination folder (recommended)

1. If you haven't done so far, set up a destination folder within AudioRanger by clicking "Configure destination folders" within the main app menu. This will define where your sorted audio files should be moved (or copied) to, and how they should be organized and renamed.
2. Select the audio files you want to organize/rename in AudioRanger. If possible, make sure to select complete albums. Also, make sure that the existing tag information (artist, album, title, etc.) is already correct at this point. You may want to use the automatic tagger to fix the tags of your audio files.
3. Within the "File" menu, either click "Move to destination folder" or "Copy to destination folder". This will move (or copy), organize, tag and rename your audio files in one single operation, according to the settings of the destination folder.

Method 2: Manual file renaming

1. Select the audio files you want to rename in AudioRanger.
2. Within the "Tools" menu, click "Rename files".
3. Select a rename pattern from the dropdown menu boxes, for example Artist - Album - Track number - Title (or whatever rename pattern you prefer).
4. Check the preview to make sure everything is correct. Then, click the "OK" button.

Duplicate audio files are automatically removed (or, more precisely, actually moved to the dedicated duplicates folder) when using the "Move to destination folder" or "Copy to destination folder" feature within the "File" menu.

If you haven't done so far, the app will ask you to set up a destination folder. This will define where your sorted audio files should be moved (or copied) to, and how they should be organized and renamed.

You have multiple different options here:

• Fix your songs by manually searching for the correct album within the online music database.
• Extract tags from file and folder names by using highly configurable name patterns.
• Enter the correct information manually. You can batch-edit the tags of thousands of audio files at once.

Please see the list of supported audio formats, tags and fields.

Please see the version comparison table.

Yes. According to the license agreement, you can use the App on up to five (5) devices that you own or control, for both personal and commercial purposes. Note, however, that you must not share your license key with other people. We're using an automated monitoring system on our server that will detect and ban shared license keys.

Yes. Please also see the previous question.

Please follow these steps:

1. Start the AudioRanger app.
2. Within the main application menu, click on "Upgrade to the Pro version".
3. Select the option "Enter an already bought license key" and then click "Next".
4. Click on the "You can't find your license key" link.
5. Follow the displayed instructions.
6. You'll receive your license key per email.

You can purchase the license in the online shop of our authorized reseller MyCommerce.

You'll usually receive your license key per email within just a few minutes after completing the purchase.

Note, however, that in some rare situations it can also take up to 24 hours (for example when some planned server maintenance work is currently being done).

The orders are processed and fulfilled by our authorized reseller MyCommerce, which is handling the payments on our behalf. Please see the MyCommerce FAQ for further details about the order process.

Please see the contact page.

Magic Tagger was the predecessor software of AudioRanger. Magic Tagger has been discontinued and isn't actively developed anymore.

If you already own a Magic Tagger license, you can get new license keys here for free.

You can download Magic Tagger here if you really want to (Windows version only).